According to KCTV in Kansas City, Missouri, a family moving from OR to Wichita paid to have their dog, Irgo, shipped as cargo on a United flight.
Kara Swindle was traveling to Wichita with her two small children on a United flight Tuesday. But Irgo was nowhere to be seen.
"They took us back to the warehouse, they showed me the kennel, and the minute I said "Irgo", out pops this great dane", Swindle said. At the end of the three-hour flight, the dog was found dead.
Panic quickly set in over the fate of Irgo, who the Swindles adopted when he was 4 years old.
Swindle says it's like missing a family member. "I burst into tears instantly because this has just all been a whirlwind".
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United was able to track Irgo when his plane landed. Kara wrote on her Facebook. Irgo and his ear infection were supposed to be there, too. Unfortunately, Irgo, the German shepherd was assumed to be on the plane to Japan.
"We need to get to the bottom of it", Kennedy said.
A German Shepard was accidentally sent to Japan instead of Kansas by United Airlines. And unfortunately, that news is followed swiftly by another story involving a family pet and an airline mistake. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. But she quickly began to suspect there had been a awful mistake - when an airline employee said something to her about a "beautiful Great Dane" waiting for her.
United Airlines have already accepted "full responsibility" this week for the death of a 10-month old puppy after a flight attendant put the pet in the overhead locker during a flight from Houston and NY. Schmerin said that some types of animals are not allowed on United's flights but the French bulldog was not on that list.
The "fit and healthy" giant rabbit was expected to outgrow the world's biggest rabbit, died in cargo hold of a United Airlines flight from Heathrow Airport to Chicago on April 19, its owner, Annette Edwards, said. "I don't want anyone to ever have to go through this again". I'm hoping they can put something into policy so that this will never happen again.