Google is having a hardware nightmare with its new Pixels

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According to reports, when Google Pixel 2 XL is viewed in a gray background, one can see faint outlets of the phone's navigation buttons in the bottom of the screen. However, this time it's different for the Google devices, due to the fact that several problems with the devices have been emerging, such as boring colors relating to the screen, grainy images, and some distortion in low-light.

The launch of Alphabet Inc's second-generation Google Pixel smartphones has been hampered by display screen problems and pricing and shipping issues, prompting the company to open an investigation and issue multiple apologies to customers.

Reviewers and users in online support forums have also reported a clicking noise during calls and poor Bluetooth connections between the Pixel 2 and other devices. A Google staff member already acknowledged the problem and claims that a patch will arrive sometime next week to resolve it.

Total time for each smartphone is 2:10 for the Google Pixel 2 XL and 2:05 for the iPhone 8 Plus.

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"We take all reports of issues very seriously, and our engineers investigate quickly", Mario Queiroz, Google's vice president for Pixel product management, said in an emailed statement to Reuters. Our team will provide updates once the investigation concludes for Google. Burn-ins are when content is permanently etched into the screen of a device - something that occurs after using the phone for a prolonged period of time, not just a few days. Based on research, OLED screens do exhibit screen burn-in.

It's worth mentioning that Google has not yet officially announced a recall of the devices as of this writing.

Google is having a rough time of it with its new Pixel smartphones, following on from the equally bad experience it had with the well-reviewed, but lacking in sales, first edition Pixel a year ago.